Quality Assurance
Quality within the Springfield group is of the uppermost importance for ourselves and our customers. In order to satisfy all our customer requirements we ensure our quality standards exceed those of our customers.
Product
By utilising a Good, Better, Best philosophy we can make sure that the correct quality of goods are used by our customers whether it is our contract range, our own brand or the brand leaders, we ensure that the product meets and exceeds our customers' expectations.
Services
Our customers require a quality service and we must ensure that we exceed their expectations, to this end we are constantly trying to bring more and more offerings to them.
Employees
Investors In People accreditation is a great reflection on the importance that we place on ensuring that our employees provide a high quality service offering to our customers. By implementing a strong training plan with each individual, we enable our employees to carry on providing our customers with a high quality service.
Stringent Controls
Being ISO 9002 accredited means that we are constantly checking that our own internal procedures remain at our high quality standard. Ensuring a service to our customers. It is also used in line with our manufacturers and suppliers, so our customers can rest assured that we are constantly checking and reviewing not only ourselves but also our suppliers and manufacturers. This then equates to a very high quality supply chain from source to end-user.
Please feel free to contact us if you have any queries.